Reasonable Cause Supervisor Training (Virtual Instructor-Led Training)

Description
Delivered live by an experienced instructor, this interactive five-hour course combines expert guidance, real-world examples, group discussion, and scenario-based learning. Participants gain a clear understanding of supervisory responsibilities under Human Rights, privacy, and occupational health and safety legislation, and how these obligations inform Fit for Duty policies, procedures, and investigations.
Live group activities allow participants to work through scenarios together, practice appropriate language, and learn from shared experiences. The course also provides insight into how refusals and positive test results are typically managed within an organization, helping supervisors understand their role within a broader HR and safety framework.
This Virtual Instructor-Led training meets and exceeds the U.S. Department of Transportation (DOT) Supervisor Training requirements and the Canadian Model for Providing a Safe Workplace. It is delivered over five hours, including two 15-minute breaks, and is offered on scheduled dates throughout the year.
Participants leave with practical skills, increased confidence, and a clearer understanding of how to make fair, consistent, and defensible decisions that protect workers, supervisors, and organizations.
Course Outline
Welcome and course overview
Introduction to instructor / Shift OHS and our approach to Fitness for Duty
Why this training matters for supervisors and organizations
Group warm-up activity to begin thinking like a Fit for Duty leader
Supervisory Legal Responsibilities
Supervisor roles and responsibilities
Human Rights, privacy, and occupational health & safety considerations
How legislation informs Fit for Duty policies, procedures, and investigations
Making defensible decisions
Alcohol Awareness
How alcohol is absorbed and eliminated by the body
Effects on safety and job performance
Managing alcohol use in safety-sensitive workplaces
Industry standards, best-practice expectations, and policy recommendations
Cannabis Awareness
Cannabis products and legalization considerations
How cannabis affects the body and performance
Impairment differences based on method of use
Drug testing considerations and policy implications
- Industry standards and policy recommendations
Drug and Medication Awareness
Common workplace drugs and substances
Prescription and over-the-counter medication considerations
Managing disclosures and restrictions
Overview of the medical clearance process and documentation
Fitness for Duty Assessments
Understanding Fitness for Duty beyond substances
Observable indicators related to behaviour, speech, movement, appearance, and smell
Conducting fair and consistent assessments
Documenting observations
Post-Incident Protocols
Evaluating Fitness for Duty following an incident
Supervisor responsibilities during post-incident investigations
Group review of a post-incident decision-making tool
Aligning actions with policy and procedure
Reasonable Cause Protocols
When Reasonable Cause may exist
- The Reasonable Cause investigation process
How to approach and communicate with workers
Observation and documentation best practices
Managing Refusals and Positive Test Results
Supervisor responsibilities during refusals
Overview of next steps following positive results
Insight into HR processes and substance abuse assessments
Human Rights considerations and return-to-work pathways
Course Completion
Review of key concepts
Participant questions and discussion
Training certification issued