Reasonable Cause Supervisor Training

Description
Shift OHS’ Online Reasonable Cause Supervisor Training provides practical, easy-to-understand guidance to help supervisors confidently navigate these situations. This self-paced course blends legal context with real-world application, helping learners understand not just what to do, but why it matters.
Learners develop the skills to conduct Fitness for Duty assessments, recognize observable signs that may indicate a worker is not safe to work, and respond appropriately in post-incident and Reasonable Cause situations. The course also provides insight into how refusals and positive test results are typically managed, helping supervisors understand their role within a broader organizational process.
Designed with frontline supervisors in mind—and supported by interactive activities, knowledge checks, and video-based instruction—this course promotes fair, consistent, and defensible decision-making that protects workers, organizations, and supervisors alike.
Course Outline
Welcome to the course and introduction to Shift OHS
Our approach to Fitness for Duty and workplace safety
Why this training matters for supervisors
Warm-up activity to begin thinking like a Fit for Duty leader
Supervisory Legal Responsibilities
Supervisor roles and accountabilities
Human Rights, privacy, and occupational health & safety considerations
How legislation shapes Fit for Duty policies, procedures, and investigations
Making defensible decisions
Alcohol Awareness
How alcohol is absorbed and eliminated by the body
Effects of alcohol on safety and performance
Managing alcohol use in safety-sensitive workplaces
Industry standards, best-practice expectations, and policy recommendations
Cannabis Awareness
Cannabis products and legalization considerations
How cannabis affects the body and performance
Impairment differences based on method of use
Drug testing considerations and policy implications
Drug and Medication Awareness
Common workplace drugs and substances
Prescription and over-the-counter medication considerations
Managing medication disclosures
The medical clearance process and required documentation
Fitness for Duty Assessments
Understanding Fitness for Duty beyond substances
Observable signs related to behaviour, speech, movement, appearance, and smell
Conducting fair and consistent assessments
Documenting observations
Post-Incident Protocols
Evaluating Fitness for Duty following an incident
Supervisor responsibilities during post-incident investigations
Using a post-incident decision-making tool
Aligning actions with policy and procedure
Reasonable Cause Protocols
When Reasonable Cause may exist
- Reasonable Cause investigation process
How to approach and communicate with workers
Observation and documentation best practices
Managing Refusals and Positive Test Results
Supervisor responsibilities during refusals
Understanding next steps after positive results
Overview of HR processes and substance abuse assessments
Human Rights considerations and return-to-work pathways
Course Completion
Final knowledge assessment (80% required to pass)
Certificate of completion issued
Reinforcement of key learning outcomes