Fitness for Duty, Workplace Safety, Program Management, Drug & Alcohol Programs, Occupational Health & Safety, and Policy Development

Developing and Managing Your Fit for Duty Policy & Program - DER Training (Virtual Instructor-Led Training)

Course by: ShiftOHS

SKU: 11443

Description

Managing a workplace Fit for Duty program is a complex responsibility, and many Designated Employer Representatives (DERs) and Program Administrators are placed in this role without formal training or clear guidance. Policies may exist, but without a strong understanding of how to apply them in practice, programs can become inconsistent, costly, and difficult to manage.

This virtual, instructor-led course was developed by Fit for Duty professionals with over a decade of hands-on experience supporting organizations through policy development, program implementation, and legally defensible decision-making. Built from real-world application—not theory alone—this training helps participants understand how Fit for Duty systems are intended to function and how to manage them effectively in day-to-day operations.The course is structured around the three core pillars of an effective Fit for Duty program:

  • Policy: establishing a clear, legally sound framework that defines expectations, roles, and responsibilities

  • Training: ensuring workers, supervisors, and program administrators understand their obligations and can carry out their roles consistently

  • Testing: selecting and managing testing methodologies that align with organizational objectives and support decision-making

Participants gain practical insight into drug and alcohol testing methodologies, including their advantages, limitations, and appropriate applications, while keeping testing in context as one component of a broader Fit for Duty system. The course also explores policy structure and recommendations, program components, result management, accommodation and return-to-duty processes, and how to align program decisions with legislative requirements and industry standards.Delivered live by an experienced instructor, this training incorporates case studies, discussion, and opportunities to ask questions specific to participants’ workplaces. This interactive format allows learners to explore real scenarios, clarify uncertainties, and better understand how to apply concepts within their own organizational context.Designed for HR professionals, safety professionals, operations leaders, DERs, and Program Administrators, this course helps bridge the gap between well-written policies and effective program administration. Participants leave with greater confidence, clearer understanding, and practical tools to manage Fit for Duty programs in a way that reduces risk, controls cost, and supports worker health and safety.


Course Outline

Introduction: The Role of the DER
  • Overview of the Designated Employer Representative (DER) / Program Administrator role

  • Who typically fills this role within an organization

  • Key responsibilities and accountabilities

  • How DERs fit within a broader Fit for Duty system

  • Course overview and learning objectives


Pillar 1: Testing Programs

Testing Methodologies
  • Overview of commonly used workplace drug and alcohol testing methods

  • Advantages and limitations of each methodology

  • Understanding what each testing option can and cannot tell you

  • Aligning testing choices with organizational Fit for Duty objectives


The Testing Process
  • What workers experience during testing

  • Step-by-step overview of collection and testing procedures

  • Roles and responsibilities throughout the testing process

  • Setting appropriate expectations for workers and supervisors


Test Result Management
  • Understanding test results and terminology

  • Managing non-negative and inconclusive results

  • Laboratory confirmation processes

  • Positive test management considerations

  • Overview of medical clearance and documentation requirements


Pillar 2: Policy Development & Program Structure

Building a Fit for Duty Policy
  • Purpose and role of a Fit for Duty policy

  • Key legislative considerations that support policy development

  • Structuring a clear, practical, and defensible policy framework


Policy Components & Recommendations
  • Review of essential policy sections

  • What to include, what to avoid, and why

  • Aligning policy language with real-world application

  • Managing policy-related risks and expectations


Managing Cost, Risk, and Liability
  • Identifying common cost drivers within Fit for Duty programs

  • Practical strategies to control program costs

  • Balancing compliance, operational needs, and worker health and safety


Pillar 3: Training & Program Sustainability

Training Requirements Across the Organization
  • Who needs training and why

  • Worker education and substance awareness

  • Supervisor training requirements and recommendations

  • DER and Program Administrator training considerations


Delivering Effective Training
  • Approaches to training that support understanding and consistency

  • Balancing effectiveness with time, cost, and productivity

  • Building a sustainable training strategy that supports the Fit for Duty system


Course Wrap-Up
  • Key takeaways

  • Participant questions and discussion

  • Applying course concepts within your organization


Course Details
Language:
English
Certification:
Yes
Digital Badge:
Yes
Requirements
This course requires email to be filled